Support tickets

[mimkha]

Hello, I wanted to send a ticket about a problem with my game account, but i don't know how to send support tickets. I would be very grateful if someone explain me how.

 

[Narokath]

Hi mimkha,

Since this seems to be your first time contacting support, you will first need to register a support account:

• Go to https://support.splitscreenstudios.com/
• Click on "Register" and follow the instructions
• Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
• Return to https://support.splitscreenstudios.com/ and log in with your support login data
• Click on "Get Help" and follow the instructions

Let me know if you are having trouble with any of these steps.

Narokath