Ongoing failure to reset password

[Nathasar Nataranju]

I have been at it for weeks now trying to reset the password on my account so I can login and level up, and my ticket isn't being helped. I don't recall making any purchases on my account, but I also remember receiving Dino Storm Plus clothes for a little while. I don't remember if that's swag or not, I see a lot of people wearing the same clothes starting out.

I provided some information, you all said it was wrong, and I don't know how to proceed. Please let me reset my password so I can get back in there and play again.

 

[orrire]

Hello,

Please PM your ticket number.

 

[Nathasar Nataranju]

thank you. message sent.

 

[Nathasar Nataranju]

what's going on with it?

 

[Nathasar Nataranju]

I haven't been able to login since September 12th. The last time I got a response was September 24th.

 

[Nathasar Nataranju]

Has anyone seen me online since then?

 

[orrire]

The support team has already responded to your ticket.

 

[Nathasar Nataranju]

and I await their response to the information I sent

 

[Nathasar Nataranju]

I still don't have my account back

 

[orrire]

I have sent a reminder to the support team from my side. Hopefully, you will hear from them very soon. Inconvenience regretted.