Why can't I buy game currency? I have submitted my identity but still cannot add money to the game pls help

[kinza]

Why can't I buy game currency? I submitted my identity but still can't purchase in-game currency. pls help

 

[kinza]

Why can't I buy game currency? I submitted my identity but still can't purchase in-game currency. pls help

 

[orrire]

@kinza Please register a ticket with the support team. Further PM me which service you are using for payment e.g visa, master card, PayPal etc

 

[Ulutin]

View attachment 47643

that happened on some people i know traded their accounts

 

[kinza]

Please register a ticket with the support team. Further PM me which service you are using for payment e.g visa, master card, PayPal etc

@kinza Please register a ticket with the support team. Further PM me which service you are using for payment e.g visa, master card, PayPal etc

How to get a ticket ?

 

[orrire]

You will need to register a support account:

• Go to https://support.splitscreenstudios.com/
• Click on "Register" and follow the instructions
• Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
• Return to https://support.splitscreenstudios.com/ and log in with your support login data
• Click on "Get Help" and follow the instructions

Let me know if you are having trouble with any of these steps.

 

[kinza]

You will need to register a support account:

• Go to https://support.splitscreenstudios.com/
• Click on "Register" and follow the instructions
• Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
• Return to https://support.splitscreenstudios.com/ and log in with your support login data
• Click on "Get Help" and follow the instructions

Let me know if you are having trouble with any of these steps.

Okay now i got a Ticket

​

​

 

[orrire]

@kinza if you have not received a reply from the support team, PM me the ticket number for followup.

 

[kinza]

@kinza if you have not received a reply from the support team, PM me the ticket number for followup.

here GYE-932-43278