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Dino Coins Purchase Cancelled

Avinychus

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Mar 12, 2026
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Avinychus
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i'm having trouble buying dino coins whenever i try to pay it always says that "an error occured your purchase was cancelled" i tried reaching to support but no one is answering my ticket

anyone know how to fix this?
 

Narokath

Splitscreen Studios
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Dear Avinychus,
Please contact our support team about this issue. If this would be your first time contacting support, you will need to register a support account:
  1. Go to https://support.splitscreenstudios.com/
  2. Click on "Register" and follow the instructions
  3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
  4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
  5. Click on "Get Help" and follow the instructions
 
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