Character Reset?

[Blazepaw]

My main character on my account seems to have been reset. It was the character I had gotten transferred over from facebook. It seems that my character is level 3 once again. Is there a way to get this fixed?

 

[Enix]

Hi ,

Did you try sending in a ticket ? If not, please do so by Clicking Here.
Since this is an account related issue and requires sensitive information to resolve it, I fear anyone would be able to help you restore your account, except the Support.

Best Regards,
Enix