BANIMENTO DE CONTAS!

[Maggnatta]

Dino Storm tem uma excelente essência de guerra, com um potencial único para engajar jogadores, mas infelizmente sofre com uma gestão administrativa falha. Um dos principais problemas são as punições excessivamente severas, como os banimentos permanentes, que acabam afastando muitos jogadores.

Problemas Identificados:

1. Banimentos permanentes excessivos:​

Muitos jogadores são excluídos definitivamente por infrações que poderiam ser corrigidas com medidas menos drásticas.

2. Perda de jogadores importantes:​

Mesmo jogadores que seguem as regras acabam sendo prejudicados pela saída de amigos e membros de clãs, enfraquecendo a comunidade.

3. Gestão punitiva e rígida:​

A administração parece optar por punições severas, ao invés de tentar reeducar e reintegrar os infratores.

Eu, pessoalmente, nunca fui banido, pois sempre segui as regras, mas perdi inúmeros amigos de batalha devido a essas punições extremas. O jogo poderia se beneficiar de uma abordagem mais equilibrada, implementando estratégias educativas para aqueles que cometem infrações, em vez de simplesmente bani-los de forma definitiva.

Proposta de Melhoria:

1. Implementar medidas educativas:​

Oferecer advertências, suspensões temporárias ou até mesmo tutoriais para reeducar os jogadores, ao invés de banimentos permanentes.

2. Reavaliar os banimentos permanentes:​

Dar uma segunda chance aos jogadores antigos, possibilitando o retorno deles ao jogo de forma controlada.

3. Criar sistemas de reintegração:​

Permitir que jogadores que cometem erros possam corrigir seu comportamento dentro do próprio jogo, ajudando a manter a base de jogadores ativa e engajada.

Pergunta aos Administradores:
Adms, podemos discutir essa questão? Que tal reconsiderar os banimentos permanentes e buscar resolver os problemas dentro do jogo através de uma abordagem mais flexível e educativa, em vez de retirar a liberdade dos jogadores?

Benefícios da Mudança:

1. Retorno de antigos jogadores:​

Revogar os banimentos poderia trazer de volta muitos usuários antigos, ajudando a revitalizar a comunidade.​

2. Aumento do rendimento financeiro:​

Mais jogadores ativos significam mais receitas, seja por microtransações ou outras formas de monetização.

3. Fortalecimento dos clãs:​

Os clãs que perderam membros importantes poderiam ser restaurados, promovendo a competitividade e a diversão entre os jogadores.​

Essa mudança traria benefícios claros em três frentes:

1. Administradores:​

Aumentariam os rendimentos financeiros e teriam uma gestão menos punitiva e mais educativa.​

2. Antigos jogadores:​

Poderiam voltar a acessar suas contas e reviver a experiência do jogo.​

3. Clãs e comunidade:​

Teríamos a chance de reunir nossos amigos e membros de clã novamente, fortalecendo a comunidade e trazendo de volta o espírito competitivo do jogo.​

 

[orrire]

The post should be posted in the relevant language thread, however, there are a few things that should be clear for our fellow players.

The game's rules are readily available and accessible to everyone in the forum. The rules are explained in an effortless way and quite understandable. For example, on the game's loading screen, it's explicitly mentioned not to share your password with anyone even not with the GMs, but still, players ignore the rules knowing that it would attract a penalty to the account. Further, if someone needs some elaboration, they can contact GMs, CMs, or the support team for better understanding of the rules.​

As you have mentioned the admins of the games are a bit harsh on punishing the players for violations. It's not correct. There are no immediate hard and fast punishments in the majority of the scenarios. The players are usually given chances through a series of penalties so they can correct themselves. But if a player keeps on violating the game rules it ultimately results in the suspension of the account.​

For the players, who got suspended in the past had violated the rules of the game in some way or another. As per policy, those accounts will stay suspended indefinitely. The admin and support team support handle penalties on merit without any discrimination. The rules are meant to be followed and violating of rules attracts penalties as per policy.​

 

[victor hugo]

The post should be posted in the relevant language thread, however, there are a few things that should be clear for our fellow players.

The game's rules are readily available and accessible to everyone in the forum. The rules are explained in an effortless way and quite understandable. For example, on the game's loading screen, it's explicitly mentioned not to share your password with anyone even not with the GMs, but still, players ignore the rules knowing that it would attract a penalty to the account. Further, if someone needs some elaboration, they can contact GMs, CMs, or the support team for better understanding of the rules.​

As you have mentioned the admins of the games are a bit harsh on punishing the players for violations. It's not correct. There are no immediate hard and fast punishments in the majority of the scenarios. The players are usually given chances through a series of penalties so they can correct themselves. But if a player keeps on violating the game rules it ultimately results in the suspension of the account.​

For the players, who got suspended in the past had violated the rules of the game in some way or another. As per policy, those accounts will stay suspended indefinitely. The admin and support team support handle penalties on merit without any discrimination. The rules are meant to be followed and violating of rules attracts penalties as per policy.​

lie, I was permanently banned without prior warning and without the right to defense, my account had never committed any infraction and was permanently banned directly because of a simple share. You can even check my account and see that it has no previous punishments. I've already sent it to support and they only respond with automatic messages.

 

[orrire]

lie, I was permanently banned without prior warning and without the right to defense, my account had never committed any infraction and was permanently banned directly because of a simple share. You can even check my account and see that it has no previous punishments. I've already sent it to support and they only respond with automatic messages.

If your account got penalized, it must have violated the game and got the required treatment. Further, what makes you think that sharing accounts, maintaining multiple accounts, or forging evidence is allowed in any case? All the rules and policies are the same for you as well as for other players as well. Rest assured that the support team proceeded with the tickets on merit, per policy, and without discrimination.

 

[Maggnatta]

If your account got penalized, it must have violated the game and got the required treatment. Further, what makes you think that sharing accounts, maintaining multiple accounts, or forging evidence is allowed in any case? All the rules and policies are the same for you as well as for other players as well. Rest assured that the support team proceeded with the tickets on merit, per policy, and without discrimination.

Dear Administrator,

It’s clear that you don’t fully grasp the central issue here. The game suffers from abysmal management, and the daily exodus of players is proof of that. The problem isn’t just about breaking rules—it’s that players aren’t even properly informed about them. There’s no instruction manual, no educational videos, and players are punished for violations they never had a chance to understand. Penalizing without first educating is a sign of a failing system. This poor management is turning *Dino Storm* into a waste of time for anyone genuinely trying to enjoy the game. How can you expect innovation or growth in a game when the developers can’t even manage basic player guidance?

Not to mention the number of friends we’ve lost along the way—important members who, without a doubt, would be actively boosting the community with more engaged players today. Each departure is a significant loss for the game, exacerbating the issue. If management were more efficient and took better care of the player base, many of these members would still be contributing to the growth and vitality of the community.

 

[victor hugo]

1

Caro Administrador,

É claro que você não entendeu completamente a questão central aqui. O jogo sofre de uma gestão péssima, e o êxodo diário de jogadores é prova disso. O problema não é apenas quebrar regras — é que os jogadores nem são devidamente informados sobre elas. Não há manual de instruções, nem vídeos educacionais, e os jogadores são punidos por violações que nunca tiveram a chance de entender. Penalizar sem primeiro educar é um sinal de um sistema falho. Essa má gestão está transformando *Dino Storm* em uma perda de tempo para qualquer um que esteja realmente tentando aproveitar o jogo. Como você pode esperar inovação ou crescimento em um jogo quando os desenvolvedores não conseguem nem mesmo gerenciar a orientação básica do jogador?

Sem mencionar o número de amigos que perdemos ao longo do caminho — membros importantes que, sem dúvida, estariam ativamente impulsionando a comunidade com jogadores mais engajados hoje. Cada saída é uma perda significativa para o jogo, exacerbando o problema. Se a gerência fosse mais eficiente e cuidasse melhor da base de jogadores, muitos desses membros ainda estariam contribuindo para o crescimento e vitalidade da comunidade.
[/CITAR]

True, I imitated other players who lent the account, they all received a 30-day ban, but in my case I was banned permanently! When you take the matter to support they respond in this stupid way without providing any proof that I sold, manipulated or had multiple accounts. In this game you are harmed until you prove otherwise and not correctly, as the game itself would prove that you were wrong.

 

[victor hugo]

If your account got penalized, it must have violated the game and got the required treatment. Further, what makes you think that sharing accounts, maintaining multiple accounts, or forging evidence is allowed in any case? All the rules and policies are the same for you as well as for other players as well. Rest assured that the support team proceeded with the tickets on merit, per policy, and without discrimination.

Your answer shows that I'm right

 

[orrire]

Dear @Maggnatta

Mostly there are two common violations of the game rules, one is the chat offense and the other is account sharing. It is common and understandable, that chat violations are not allowed in any game. Similarly, it stands for account sharing as well. The most harsh punishment is for account sharing, other than the game rules in the forum, it is explicitly mentioned and visible for all players on the game loading screen to keep your account safe and not to share your password. Further, the game rules are readily accessible from the game menu just a one click away for the players. I don't think adding an acknowledgment checkbox at the time of account registration may help the players. Further, It will be discussed with the team that maybe a pop-up menu of game rules at the start of the new account might serve the purpose.

 

[Maggnatta]

Dear @Maggnatta

Mostly there are two common violations of the game rules, one is the chat offense and the other is account sharing. It is common and understandable, that chat violations are not allowed in any game. Similarly, it stands for account sharing as well. The most harsh punishment is for account sharing, other than the game rules in the forum, it is explicitly mentioned and visible for all players on the game loading screen to keep your account safe and not to share your password. Further, the game rules are readily accessible from the game menu just a one click away for the players. I don't think adding an acknowledgment checkbox at the time of account registration may help the players. Further, It will be discussed with the team that maybe a pop-up menu of game rules at the start of the new account might serve the purpose.

It's interesting that you bring up these points, but that's exactly where the problem lies. Players know the rules, and yet there are flaws in the communication system between admins and users. Ignoring community feedback is not a smart strategy in the long run.

As you mentioned, the rules are clear and easily accessible, but if the administration shuts down suggestions, criticism, or improvements from players, the ones who really lose are the game owners. We, as players, always have other options. Installing a new game is simple, but winning back loyal players is much more difficult.