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HELP !

QueenSJ

New member
Joined
Jul 6, 2023
Messages
11
Reaction score
5
Server
America_1
Main Char
My_Queen
Clan
Clan Steel RomeroMEX
I'm still waiting for them to credit a pack of coins that I buy and a won't be reflected after a week.
 

orrire

Community Manager
Joined
Sep 5, 2013
Messages
2,865
Reaction score
486
Server
-----
Main Char
GM Orrire
Clan
GM Team
Have you sent a ticket for your issues, if yes please share your Ticket ID for the onward perusal of your issue.
 

QueenSJ

New member
Joined
Jul 6, 2023
Messages
11
Reaction score
5
Server
America_1
Main Char
My_Queen
Clan
Clan Steel RomeroMEX
Have you sent a ticket for your issues, if yes please share your Ticket ID for the onward perusal of your issue.
are any of these the tickets.
 

Narokath

Splitscreen Studios
Joined
May 30, 2013
Messages
1,276
Reaction score
4,339
are any of these the tickets.
Hello QueenSJ,

I have deleted the attachments from your post since they contained information on your game account that should stay private.

Our support team will address your problem, but we need to kindly ask you to send them a ticket.
If this would be your first time contacting support, you will need to register a support account:
  1. Go to https://support.splitscreenstudios.com/
  2. Click on "Register" and follow the instructions
  3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
  4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
  5. Click on "Get Help" and follow the instructions
Let me know if you are having trouble with any of the steps above.

Narokath
 
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