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Where to report in game translate errors

Healens

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Hi, idk where I should I put this but my game is in French and there's a mistake here in the text
it's "Engagez" and not "Angagez"

Not something crazy but it's better when it's right
Screenshot_3.png
 

orrire

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Hello @Healens ,

Please contact the support team under the bug section and explain the error in more detail
 

Healens

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Hello @Healens ,

Please contact the support team under the bug section and explain the error in more detail
Hey, thank you for the fast reply but where is the bug section tho? Can't find it
And the error is not really an error it's just a a spelling mistake in the text nothing big
 

orrire

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I have already shared your mentioned error with the development team. However, you can also register a ticket for the correction of error text at support from your end as well. While registering your ticket with the support team, you can have different options available describing the nature of the ticket you are registering. If this is your first time contacting support, you will need to register a support account:

Go to https://support.splitscreenstudios.com/
Click "Register" and follow the instructions
Check your email inbox for an automated email from the support system that contains a verification link; click this link in order to activate your support account
Return to https://support.splitscreenstudios.com/ and enter your support login details
Click "Get Help" and follow the instructions

Please let me know if you are having issues with any of these steps.
 

Healens

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I have already shared your mentioned error with the development team. However, you can also register a ticket for the correction of error text at support from your end as well. While registering your ticket with the support team, you can have different options available describing the nature of the ticket you are registering. If this is your first time contacting support, you will need to register a support account:

Go to https://support.splitscreenstudios.com/
Click "Register" and follow the instructions
Check your email inbox for an automated email from the support system that contains a verification link; click this link in order to activate your support account
Return to https://support.splitscreenstudios.com/ and enter your support login details
Click "Get Help" and follow the instructions

Please let me know if you are having issues with any of these steps.
It's all good for me I done it. Ty for the help have a good day
 

Ulutin

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@Healens of course you can use support but most of the time support is already busy and it takes too long to get a respond. Instead I suggest you to use Crowdin for translation related stuff, which is used by Dino Storm team to localize all the languages available in the game, to report translations.

For example, the mistaken translation you have mentioned is here:
> https://crowdin.com/translate/dino-storm/23251/en-fr#6547057 <
(I know using internal links are against the CoC but that's official website used by Dino Storm)

You can suggest corrected translations and it will automatically create report and related person will take care of it.
 

Healens

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@Healens of course you can use support but most of the time support is already busy and it takes too long to get a respond. Instead I suggest you to use Crowdin for translation related stuff, which is used by Dino Storm team to localize all the languages available in the game, to report translations.

For example, the mistaken translation you have mentioned is here:
> https://crowdin.com/translate/dino-storm/23251/en-fr#6547057 <
(I know using internal links are against the CoC but that's official website used by Dino Storm)

You can suggest corrected translations and it will automatically create report and related person will take care of it.
Hey, I did what you told me ty!
 
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