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Gold Shp stopped working

Bad_Killerin

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hey.. many people have the problem about their gold shop isnt working ...alot of friends too.. what is going on here ?
1639738879687.png
why no shops are working ?
many of them get this in different languages .. what happened ? they all want to quit ds soon if it doesnt get fixed because of flash sale come and nobody has gold.. i will quit as well if my friends do
 

Narokath

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Please contact our support team about this issue. If this would be your first time contacting support, you will need to register a support account:
  1. Go to https://support.splitscreenstudios.com/
  2. Click on "Register" and follow the instructions
  3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
  4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
  5. Click on "Get Help" and follow the instructions
 

- TryDowN -

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Please contact our support team about this issue. If this would be your first time contacting support, you will need to register a support account:
  1. Go to https://support.splitscreenstudios.com/
  2. Click on "Register" and follow the instructions
  3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
  4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
  5. Click on "Get Help" and follow the instructions
It's not just his problem, everyone has the same problem.
 

Funkeria

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Well, you are not a turkish player or illegally obtained a turkish account :sweatgrinning:
some people without that have this issue. i was more poking fun at his "everyone has this issue" comment. i guess they like my money
 

MX Power

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some people without that have this issue. i was more poking fun at his "everyone has this issue" comment. i guess they like my money
Well, I wouldn't be sure 100% about who have it, but I only assume based on the announcements and players complaints here in Forum & yeah, I understood you :p
 

Viobis

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in the last announcement shared today, I read that prices make it affordable for those who live in Turkey. I wonder how much does 11k gold cost? I didn't get it.
 

vansh

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I would like to thank @AhmetCoşgun45 of the silver bullet clan in asia1 for his continuous support to the turkish players/turkish community and turkish account holders. His righteous sense of justice has moved the Gm who decided to give a fair judgement for all shops.
 

Bad_Killerin

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its still not working even if they send tickets.. flash sale is in 3 days.. guess i quit ds soon
 

Bad_Killerin

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did anyone get a answer on their ticket ? about the gold shop probem that keeps not working ?
 

Bad_Killerin

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flash sale is tomorrow and nobody gets an answer about the gold shop problem at support ? guys what is this.. pls fix it.. my friends are so despaired
 

Funkeria

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*shrugs*
 

Bad_Killerin

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*shrugs*
they said my friends should send tickets.. then they do and get not even answers or the problem fixed ! im mad kinda.. how they cant care when flash sale comes and many cant even buy gold and do nothing against it.. guess i quit.. i have only some gold to buy one skin left.. and then never again play ds except they fix the shop from my friends.. -.-
 

Bad_Killerin

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i hate to miss flash sales.. but i quit its no fun when they are sad about flash sale ..i wont buy anything anymore until its fixed
 

vansh

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See you at next flash sales, meanwhile you can thanks xerion and proxos from asia for your situation.
 

Bad_Killerin

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why we get a code for free gold instead of fixing first the gold shop.. my friend had could need the gold before new year she missed a skin she wanted from x-mas flash sale.. i did too since i stopped playing only got the code and again stay offline ds until someone fixes it
 

- TryDowN -

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why we get a code for free gold instead of fixing first the gold shop.. my friend had could need the gold before new year she missed a skin she wanted from x-mas flash sale.. i did too since i stopped playing only got the code and again stay offline ds until someone fixes it
I agree me and most of my clan and most of my friends didn't get anything from the sales they must be make up sales of course after the shop is fixed
 

Bad_Killerin

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I agree me and most of my clan and most of my friends didn't get anything from the sales they must be make up sales of course after the shop is fixed
yeah i hope they will.. idk how long this takes now until its fixed my friend said she didnt even get a answer on her ticket
 

xx-predator-xx

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Well, you are not a turkish player or illegally obtained a turkish account :sweatgrinning:
I am not a turkish player and i do not have a turkish account either but the gold shop ain't working for me
 

xx-predator-xx

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See you at next flash sales, meanwhile you can thanks xerion and proxos from asia for your situation.
can you please be more specific about it?
 

vansh

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can you please be more specific about it?
You can read the whole thing here.
 

Bad_Killerin

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well its working again ..the gold shop of my friend but she and me missed skins we wanted.. chameleon black white we both missed and stars black white she missed but i think about buying one too since i have a black red stars already.. can u pls give them again in a flash sale this year ?
 

- TryDowN -

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well its working again ..the gold shop of my friend but she and me missed skins we wanted.. chameleon black white we both missed and stars black white she missed but i think about buying one too since i have a black red stars already.. can u pls give them again in a flash sale this year ?
why mine still not working
 

Bad_Killerin

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why mine still not working
idk.. but she got a answer from support finally and its working again also.. i made a list for her and me and everyone who missed skins because of the gold shop stopped working:


if u want screen skins u missed or write the names of them there down so support will know what we missed from flash sale.. (also everyone else is invited to do it if want to)
 
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