From our end, this isn't immediately clear; by that we mean that the data we have does not confirm the impression of limited server availability.
Could you please submit a support ticket and provide more details there about what time of day the issue occurs for you and how many days it has been going on? Thanks!
If this is your first time contacting support, you will need to register a support account:
- Go to https://support.splitscreenstudios.com/
- Click on "Register" and follow the instructions
- Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
- Return to https://support.splitscreenstudios.com/ and log in with your support login data
- Click on "Get Help" and follow the instructions