Unable to complete the transaction of purchasing gold coins

[Anes]

Everytime i try to complete the deal the “An error occurred, your purchase was cancelled “ pop’s up i verified the infos and all but nothing changes , I’ll try again after a few hours i hope it works by then , I’ll update u about it

 

[Narokath]

Please contact our support team about this issue. If this would be your first time contacting support, you will need to register a support account:

1. Go to https://support.splitscreenstudios.com/
2. Click on "Register" and follow the instructions
3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
5. Click on "Get Help" and follow the instructions

 

[Anes]

Please contact our support team about this issue. If this would be your first time contacting support, you will need to register a support account:

1. Go to https://support.splitscreenstudios.com/
2. Click on "Register" and follow the instructions
3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
5. Click on "Get Help" and follow the instructions

Thanks , i did that and sent my ticket yesterday describing the problem am having , am just waiting for the reply , i hope they can help me out

 

[Anes]

Please contact our support team about this issue. If this would be your first time contacting support, you will need to register a support account:

1. Go to https://support.splitscreenstudios.com/
2. Click on "Register" and follow the instructions
3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
5. Click on "Get Help" and follow the instructions

Ever mind i got the answer thanks for the help i really appreciate it