Traveling Trader Event

[II - THE ROCK - II]

Hello everyone, I'm here to exposure a bug that ocurred to me at the Traveling Trader Event.
I was trying to buy women black vest with stobes to use on triforge in order to try my luck, but I got a text saying that ONLY women could wear it... I tried to buy again and same text... ONLY women could wear it... At the end -58 stones and no clothes... So I Lost almost 60 gems and won nothing instead.
Fix this please, I play this game since 2012, and I dont mind a bug here or there, but for some new player it can be very stressing and a downside to stop playing.

Best regards,

- THE ROCK - .

 

[Narokath]

We are confident that you did not in fact lose gems in those failed purchase attempts -- but it would still be a bug if the game made it look like that. Could you please also contact our support team about this? If this would be your first time contacting support, you will need to register a support account:

1. Go to https://support.splitscreenstudios.com/
2. Click on "Register" and follow the instructions
3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
5. Click on "Get Help" and follow the instructions