Purchases not working?

[xGabron]

Whenever I try to purchase gold coins, this error appears. I have to also say I am using a legitemate credit card and it has sufficient funds.

 

[orrire]

Hello,

You should contact the support team for a solution to the issue. If you do not have a support account, then you
will need to register a support account:

• Go to https://support.splitscreenstudios.com/
• Click on "Register" and follow the instructions
• Watch your email inbox for an automated email from the support system that contains a verification link; click that link to activate your support account
• Return to https://support.splitscreenstudios.com/ and log in with your support login data
• Click on "Get Help" and follow the instructions

Let me know if you are having trouble with any of these steps.