Problem With Buying Gold Coins

[m7xa]

Hello Everyone, i have a problem with buying gold coins ,an erorr, anyone knows why?

 

[Lorcahn17]

Yeah I'm having the same issue

 

[orrire]

Hello,

Please share your issue with the support team for further assistance.

Thank you.

 

[Agusdim]

Hello,

Please share your issue with the support team for further assistance.

Thank you.

hey orrire!

You always say that we share our problems directly with the support team and not here in the forum.
But I am aware that many queries we make to the support team end up without a response after weeks or even months.
I have Friends who have contacted support about an issue, and have never received a response.

 

[VioletRosa]

hey orrire!

You always say that we share our problems directly with the support team and not here in the forum.
But I am aware that many queries we make to the support team end up without a response after weeks or even months.
I have Friends who have contacted support about an issue, and have never received a response.

cause they can't help us

 

[XxSr.DinoxX]

Hello,

Please share your issue with the support team for further assistance.

Thank you.

why was the option to buy gold on mobile removed? it was so practical

 

[orrire]

Hello @Agusdim,

Please ask your friends to contact me via PM and share their matter along with the support ticket number. Hopefully, I can give an update on their matters.

Thank you.

 

[orrire]

Hello @XxSr.DinoxX ,

Due to some issues with the service providers, the mobile top-up service has been discontinued for now.

Thank you.

 

[XxSr.DinoxX]

Hello @XxSr.DinoxX ,

Due to some issues with the service providers, the mobile top-up service has been discontinued for now.

Thank you.

I understand, I hope you find another way to let us recharge cell phones, it would be very practical, thank you.