Hotspot from cp problem

[Matsy01]

When i open dinostorm using the the data of my cellphone, it just won't start however when i open other websites with the same connection there seems to be no problem as i can open them, so the only thing i can think of as a problem is the dinostorm itself.

 

[Narokath]

Our game should have no problem with running through a mobile hotspot connection. Please contact our support team if you would like to analyze this in greater detail.

If this would be your first time contacting support, you will need to register a support account:

1. Go to https://support.splitscreenstudios.com/
2. Click on "Register" and follow the instructions
3. Watch your email inbox for an automated email from the support system that contains a verification link; click that link in order to activate your support account
4. Return to https://support.splitscreenstudios.com/ and log in with your support login data
5. Click on "Get Help" and follow the instructions to submit a ticket