An application

[TheBlackSnakee]

Hello, there dear Community of Dino Storm and staff also I wish you guys a happy new year. So, I applied for something very important in this community and its been a long time since I haven't had a response from the staff of Dino Storm, I want to know if I did anything wrong, if yes then please let me know on my ticket, if no then I hope I will get a response as fast as it could be. Thank you for your attention and I hope you have a wonderful New Year.

 

[Ryzen]

Hello ,

First of all, Happy New Year to you and your family .

Some of the staff are out of office until 6th of this month. Therefore, there is a delay in processing of the tickets.

Please read the following article : https://support.splitscreenstudios.com/index.php?/News/NewsItem/View/111/reduced-support-workforce-from-december-21-to-january-6

Please note that generally the tickets get an answer within 3 to 4 working days at maximum (excluding weekend and public holidays in Germany).

We request you to have patience for some time. Sorry for the inconvenience it might have caused.

Best Regards,
GM Ryzen