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Already purchased items are being adjusted

MX Power

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Description: Every now and then when a new update comes out with "New Skins", some of our already existing skins receive random adjustments, which is sometimes undesired. Which makes me only believe that while coding your new skins, you do it based on these already existing skins to make new ones, without making sure that you keep the original skin as it is.

This was the last straw that broke the camel's back. With our Slim skin (Black & Orange) being automatically changed to Slim Skin (Orange & Grey) during the last Fred Ex "Traveling Trader" event update. Some of my personal friends have already filled ticket complaints, but they have not received an answer for over a month.

Kindly reverse back our slim skins back to how they were in Screenshot [1], as this is what we have wasted our gold coins on, and try figure out what is really causing this issue, to make sure it doesn't repeat again.


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Screenshots:

Screenshot Number [1]
1622460456216.png


Screenshot Number [2]
1622459863748.png
 

Pleiadian

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The Old Slime skins were better looking that the updated ones.

And I doubt that anyone would have wanted to buy the new ones since they look horrendous compared to the old ones.
 

MX Power

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The Old Slime skins were better looking that the updated ones.

And I doubt that anyone would have wanted to buy the new ones since they look horrendous compared to the old ones.
Needless to say, what we already purchased should never be changed or adjusted. Regardless if it looks better or not.
 

slejd2001

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support is responding differently, sometimes next day, sometimes after few weeks. i guess it depends from type of issue.
 

NaY

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Hello MX Power :)

here the changes


Fixed an issue with "Slime" dinosaur skin art containing the color grey where that color was incorrectly displayed as black.

Regards
GM-NaY-
 

Maddy Montgomery

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The same with the red Easter camouflage skin, we asked to have the opportunity to be able to buy and no one says anything about it. And they still put ugly skin in flash sales.
 

MX Power

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here the changes

Fixed an issue with "Slime" dinosaur skin art containing the color grey where that color was incorrectly displayed as black.
Hello @NaY :)

When can we expect this "Changelog" to take effect?
So far, nothing changed.
 

NaY

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the gray color is correct and was modified on May 4
 

Pleiadian

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Hello MX Power :)

here the changes


Fixed an issue with "Slime" dinosaur skin art containing the color grey where that color was incorrectly displayed as black.
We spent 1000+ GoldCoin to purchase the Orange & Black version of the Slime Skin, not the Grey & Orange Slime skin.

Had we've known that they would modify the skin later for a not-good-looking version, I wouldn't have bought it.

Point being is that players already paid for something and then the developer changed it.
 

MX Power

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So it wasn't really a bug but kind of a scam? Cool.

I will only quote what I already wrote.

Needless to say, what we already purchased should never be changed or adjusted. Regardless if it looks better or not.
 
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